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Privacy Policy

Runway Inc. (hereinafter referred to as "our company") has established the following personal information protection policy and will promote the protection of personal information by not only complying with the Act on the Protection of Personal Information, but also by building a system for protecting personal information and ensuring that all employees are aware of the importance of protecting personal information and are committed to doing so.

Definition of Personal Information
1. Information relating to an individual customer (hereinafter referred to as "personal information") refers to information that can identify the individual customer, such as the customer's name, address, telephone number, email address, etc. It also includes information that can identify an individual by combining and matching with other information.
2. "Personal information, etc." refers to personal information, the user's product and service purchase history, usage environment, IP address, cookie information, location information, individual device identification information, etc.

Acquisition of personal information
1. We may collect personal information such as name, date of birth, address, telephone number, email address, and credit card number when a user uses our service.

2We collect information such as product and service purchase history, usage environment, IP address, cookie information, location information, and device individual identification information when users use our or our partner's services or browse our pages.

Management of personal information
In order to keep your personal information accurate and to prevent unauthorized access to, loss, damage, falsification, leakage, etc. of personal information, we take necessary measures such as maintaining the security system, establishing a management system, and providing thorough employee education, and implement safety measures to strictly manage personal information.

Purpose of Use of Personal Information Personal information entrusted to us by customers will be used for contacting us, informing us about our services, and answering your questions, via email or telephone, sending documents, and for collecting and analyzing data.

Prohibition of disclosure or provision of personal information to third parties We will properly manage personal information entrusted to us by our customers and will not disclose such information to third parties except in the following cases:
•When we have your consent
•When disclosing to a contractor to provide the services you request
•When disclosure is required by law

Safety measures for personal information We take thorough security measures to ensure the accuracy and safety of personal information.

Inquiry of the individual If you wish to inquire about, correct, or delete your own personal information, we will respond after verifying your identity.

Compliance with and review of laws, regulations, and norms We will comply with Japanese laws and other norms that apply to the personal information we hold, and will review the contents of this policy from time to time and strive to improve it.