Description based on the Specified Commercial Transactions Act
Distributor
LANWAY Inc.
location
8F ACN Hanzomon Building, 2-2-22 Kojimachi, Chiyoda-ku, Tokyo 102-0083
Operation Manager
Taketoshi Katada
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Customer Support (Hours: Weekdays 10 :00~17:00)
[○○ email address ]
- Sales price
- The sales price will be the displayed amount (display price/tax included).
- For shipping charges, please check the product details page.
- Timing and method of payment
- payment method
- Credit card payment, Apple Pay, Google Pay, and ShopPay are available.
- Payment will be confirmed at the time of ordering the product.
- Special Terms and Conditions for Returns
- We cannot accept changes to color or size or exchanges for other products due to customer convenience. If there is a defect in the product, please contact us within one week of receiving the product.
After contacting customer support, please return the product by cash on delivery.
- We do not accept returns or exchanges for products that have been used or have been received more than one week ago.
- Thank you for your understanding in advance.
- exchange
- Due to inventory and shipping issues, we cannot guarantee that we will be able to provide a replacement item, so if we are out of stock, we will provide a refund.
- note that.
- After contacting customer support, please return the product by cash on delivery.
- Returns
- We cannot accept returns for reasons of customer convenience (wrong size, wrong order, different image, etc.).
- [Items eligible for return]
- ・If you contact us via the inquiry form within one week of arrival
- ・Unused, unwashed
- ・All delivery items such as tags and letters are included
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After contacting customer support, please return the product by cash on delivery.
Regarding delivery time
After your order is confirmed, it will be shipped within 5 days (excluding Saturdays, Sundays, and holidays).
*Pre-order items: Once the product is ready to ship, it will be shipped within 5 days (excluding Saturdays, Sundays, and holidays).